We are looking for a professional with a friendly attitude and the ability to multitask to serve as our company’s front desk receptionist. Rock River Community Clinic is a non-profit community health center that provides cost-effective and comprehensive health care services through three medical clinics located in Whitewater, Watertown, and Jefferson, and one dental clinic located in Fort Atkinson. We work diligently to ensure all community members have access to health care and serve as a safety-net clinic for families in need.

In this position, you will play a key role by performing various administrative and clerical tasks. You should be comfortable undertaking a variety of activities in the office, including filing, answering the phone, scheduling patients, organizing documents, basic bookkeeping, and more. Reliability and a strong work ethic combined with great communication and computer skills are a must, as well as familiarity with all necessary office equipment, software, and procedures.

Front Office Duties and Responsibilities

• Greet clients and set a positive office atmosphere
• Answer the phone, take messages, and redirect calls to appropriate offices.
• Organize and maintain files and records; update when necessary
• Oversee sorting and distribution of incoming mail
• Prepare outgoing mail (envelopes, packages, etc.)
• Operate office equipment, such as photocopiers, printers, etc.
• Manage/Maintain a copy of the patient schedule and make, adjust or cancel appointments when necessary
• Operate a multi-line system to answer calls, transfer calls, provide information, schedule appointments, and take messages as needed

• Desire to provide excellent customer service is a necessary requirement.

We are looking for a candidate who will be able to work primarily at our Watertown clinic with occasional travel to Whitewater. Being fluent in Spanish is required in this position.

RRCC offers competitive compensation and generous paid time off. Currently, we are not able to offer health or retirement benefits. Work experience and qualifications relevant to the position will be taken into consideration when determining the starting base pay.

Job Types: Full-time

Benefits: PTO

Job Types: Full-time, Part-time

Pay: $15.00 - $19.52 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday
• No weekends

COVID-19 considerations:
All patients and staff still need to wear masks while in our clinics.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 3 years (Preferred)
• Computer Skills: 2 years (Preferred)

Language:

• Spanish (Required)

Work Location: In person

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