Position Information

What We Offer

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community . You can also look forward to flexible work arrangements and excellent benefits* including:

• Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
• Bilingual premium pay is an additional $1.15 cents per hour on top of the hourly pay rate for bilingual positions
• With time and good performance, the opportunity for career advancement to CRA Specialist II (salary up to $27.28/hour)
• County paid 100% premium contribution for the majority of employee-only and employee + family health plan options
• An annual Staff Development/Wellness Benefit allowance of up to $500 and ongoing education/training opportunities
• Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
• County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits
• Retirement fully integrated with Social Security
• May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment

• Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory[CG1] .

• Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment in a bilingual position to confirm the level of skill in this area. Bilingual premium pay is $1.15/hour.

Minimum Qualifications

Education & Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities listed. Normally, this would include one year of full-time clerical experience in an office environment providing customer service.

License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.

Knowledge, Skills, and Abilities

Working knowledge of: English grammar, vocabulary, spelling, punctuation, and composition.

Some Knowledge of: basic real estate practices; general clerical and office practices and procedures; word processing and other data processing programs used in business offices.

Ability to: learn to perform responsible support and customer service work with accuracy and speed; provide varied, confidential, and responsible work requiring the use of tact and discretion; learn and understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities; learn, explain, and apply office policies and procedures; apply, explain, and ensure compliance with applicable federal, state, and local policies, procedures, laws, and regulations; respond to and effectively prioritize multiple phone calls, in person traffic, and other requests/interruptions; follow oral and written instructions and communicate effectively orally and in writing; understand, explain, and apply specific statutes, codes, laws, regulations, and procedures; gather, organize and evaluate information; accurately prepare and maintain forms and records; learn to use microfiche and microfilm readers, computers, typewriters, calculators, and other office equipment; organize, maintain, and update database and records systems; make accurate arithmetic; learn to enter and retrieve data from a computer with sufficient speed and accuracy; react calmly and professionally in emergency, emotional, and/or stressful situations; maintain high personal standards of ethics and integrity; interact effectively with persons of different social, economic, and ethnic backgrounds; learn to operate and maintain computer equipment and specialized software applications programs; use English effectively to communicate in person, over the telephone, and in writing; work independently in performing assignment and in resolving problems and deviations; learn to use independent initiative and discretion in organizing work and carrying out instructions within a structured environment; work effectively and courteously with co-workers, other agencies, and the general public.

Selection Procedure & Some Helpful Tips When Applying

• Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
• You should list all employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions.
• You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
• Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.

The selection procedure will consist of the following examination:

An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:

• Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.

Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

ADDITIONAL INFORMATION

A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position.

HOW TO APPLY

Applications are accepted online at www.yourpath2sonomacounty.org. Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst: JT
HR Technician: RR