Customer Service Assistant Job at First National Bank Of Oklahoma
Chartered in 1917, First National Bank of Oklahoma saw a change with new ownership and management team in 2002 and recent years have been exciting. The bank's focus has been sharpened, two new Oklahoma City banking offices have been opened, new products developed and offered and we have an experienced staff to service our customers. We will continue evaluating service enhancements with a goal of delivering all of the banking services you require, while remaining true to our community banking roots.
First National Bank of Oklahoma is hiring a Customer Service Assistant in our Ponca City Office. In this position, you will perform various administrative tasks, including answering phones, greeting and escorting walk-in traffic to specific destinations and giving information to customers and the general public. Our Customer Service Assistant interacts with customers daily and this position would be a great fit for a person who has a strong desire to work with the public.
Customer Service Assistant Duties and Responsibilities
Greet customers and set a positive office atmosphere
Answer the phone, take messages and forward calls
Greet walk-in customers and other visitors and escort them to specific destinations
Work morning reports and distribute to appropriate people
Collect, sort, distribute and prepare mail deliveries
Scan documents
Customer Service Assistant Requirements and Qualifications
High school diploma or equivalent
Successful work experience in a front office setting or in another clerical position
Ability to effectively use and maintain office equipment
Solid knowledge of Microsoft Office
Outstanding communication skills
Great organizational and multitasking abilities
First National Bank of Oklahoma is an EO employer-M/F/Vets/Disabled.
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