Customer Service Representative (Dallas Onsite) - Start on January 4, 2023! Job at SupportNinja
Office Address: 3008 Taylor St, Dallas, TX 75226, United States
- Salary Range: $16/hr
- Type of Contract: Full Time Employment
- Work Set Up: Dallas Onsite
Essential Job Functions
- Make outbound calls to hearing clinics and prospective or current patients for appointment follow-up.
- Interact professionally and politely on the telephone with current and/or prospective patients and hearing clinic staff.
- Maintain accurate records of calls and outcomes in the computer systems.
- Meet minimum number of outbound calls and appointments per hour and/or minutes on phone calls per shift.
- Schedule appointments accurately based on customer protocols or conferences calls to independent hearing clinics.
- Book and track appointments in multiple systems.
- Answer customer questions.
- Communicate and explain the value and benefits of using the service.
- Maintain patient privacy in compliance with HIPAA federal guidelines and practice policies.
Qualifications
- Previous call center CSR experience preferred
- Familiarity with Microsoft Office i.e., Teams and Outlook preferred
You can find directions to our office through this link: https://goo.gl/maps/tsMA7kEJzQZZrcxa6
I've also added an Office Walkthrough for you to view: https://www.youtube.com/watch?v=D1m94l0PhYM
Job Type: Full-time
Salary: $16.00 per hour
Shift:
- 8 hour shift
Ability to commute/relocate:
- Dallas, TX 75226: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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