Field Service Engineer (Rentals) Job at Sauer Compressors USA

Sauer Compressors USA Stevensville, MD 21666

An innovative, expanding, international company rooted in the Annapolis/Kent Island area of Maryland is looking for an organized, mechanically minded self-starter for their Rental Field Service Technician opening. As a customer centric, family-oriented organization, we focus on career minded individuals searching for their once in a lifetime opportunity to join our winning team! This position will report directly to the Rental Business Development Manager.
Responsibilities:

  • Utilizes critical thinking to identity, diagnose and repair equipment and ancillary components on rental fleet equipment
  • Completes administrative tasks including logging information in the fleet assets within Salesforce, parts reorder forms for rental equipment within MAS, as well as updating Rental Fleet log and paperwork
  • Dispatched regularly for rental maintenance and service emergencies to customer sites
  • Communicates with Rental Team and Service Team on status of rental maintenance
  • Answers customer calls, questions, and assists with remotely troubleshooting rental equipment in the field
  • Completes rental maintenance and modifications on rental equipment returned to the facility
  • Capable of identifying, diagnosing, and troubleshooting a Sauer Compressors package
  • Provides advanced technical support to customers while in house
  • May assist with building new rental packages
  • Performs functionality testing on equipment upon service work completion
  • Accomplishes other duties as assigned

Required Skills/Experience:

  • 2 to 3 years of experience performing maintenance on technical equipment preferred
  • Travel (approximately 40-50%) is required for this position and remaining time applicant will report to 245 Log Canoe facility
  • Must be detail-oriented with proficient computer skills
  • Works independently, making good decisions, and work as part of a team
  • Proactive mind-set – able to anticipate issues and provide solutions
  • Maintains a high level of responsibility, accountability, and motivation
  • Able to complete job assignments with minimal assistance
  • A quick learner and adapts well to changing environments
  • Ability to multi-task and prioritize responsibilities
  • Communicates well with customers and can articulate complex concepts
  • Time management skills
  • Possesses a drive to learn new products and methods as well as draw on experiences to help improve the company’s products and methods

Benefits & Compensation:

  • Salary commensurate with experience
  • Full medical & dental benefits, paid vacation & holidays, 401K, plus performance bonus
  • Growth opportunities are available

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Tuition reimbursement
  • Vision insurance

Experience level:

  • 2 years

Schedule:

  • 8 hour shift

Work setting:

  • In-person

Work Location: Hybrid remote in Stevensville, MD 21666




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