At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

Job Description:

This is a remote position to be located in the Binghamton/Ithaca/Cortland area.

Do you have experience troubleshooting and repairing mechanical/electrical equipment? Do you thrive when you can work and make decisions independently? If so, you could be a good candidate for our Field Service Technician role - the people who keep our business clients’ shipping and mailing equipment up and running. Candidates must be located in the geographic territory.

As a Field Service Technician, your background might be working on office machines, engines, robotics, HVAC, copier/scanners, ATMs, or Point of Sale (POS) registers. You are comfortable with building client relationships and customer service and can earn commissions on top of our competitive pay and generous benefits package. The wage range for this position is $21 to $24, with the actual pay dependent on your skills and experience as they relate to the job requirements and the location where you will be performing the job.

What you will do:

• Install and configure software applications and hardware peripherals at customer sites
• Train customers how to use equipment and review job aids with client administrators/operators
• Contribute to revenue growth through sales leads and billable professional services-earn commissions on supplies and/or services you sell
• Deliver solutions remotely and onsite
• Stay up to date on Pitney Bowes industry knowledge

Who you are:

• Strong communication skills
• Ability to analyze hardware and software problems
• Have a valid driver's license with a clean driving record and reliable vehicle for daily travel to multiple customer locations (a company car may be provided depending on territory)
• The ability to perform frequent lifting and/or moving items up to 55lbs with or without accommodation
• Ability to maintain, repair and install mailing equipment such as inserters, sorters, or comparable equipment
• Ability to establish priorities and work under deadline pressures
• Complete familiarity within a Windows environment and basic knowledge of PC interaction with automated equipment
• Ability to work a flexible schedule with travel as required and overtime if needed

STS Team:

Pitney Bowes Sending Technology Solutions provides clients with physical and digital mailing and shipping technology solutions and other applications to help simplify and save on the sending, tracking and receiving of letters, parcels and flats. We also offer supplies and maintenance services, as well as financing alternatives that enable clients to finance equipment and product purchases.

We will:

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.