The Fitness Trainer is responsible for providing a safe and effective exercise environment for club Members/Guests through supervision of exercise programs, education of the Members/Guests in exercise and a focus on establishing a personalized program of exercise for each Member/Guest. Also responsible for promoting the facility and the club, while providing the Three Steps of Service to the Members and guests of the club. Reports to Director of Fitness or Operations GM.

The Group Exercise Instructor is responsible for planning and conducting results-oriented exercise classes for Members. This individual provides leadership and guidance in the classroom through attentiveness to each Members exercise needs. Reports directly to the Fitness Director.

Day to Day:

• To provide supervision of the exercise and fitness areas of the club, including assisting Members/Guests with their exercise and fitness programs.
• To evaluate Member/Guest fitness needs and provide the appropriate exercise program for meeting those needs, including providing personal instruction.
• To connect Members to other Members through ongoing contact with the Members and promotion of club activities, including warm welcomes, magic moments, and fond farewells by connecting with each Member in the facility.
• Conduct new Member FitStart appointments in accordance with club standards and track accordingly.
• Update fitness activities and programming on web page and/or Member communication board, as applicable.
• Responsible for daily processing of all accounting procedures around personal training and or group session(s) accurately.
• Responsible for submitting monthly forecasts for expected sessions, Fit Starts and New Client goals.
• Promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies, and standards of the club. This includes being in club-approved uniform and nametag.
• Maintain current fitness-related certifications including CPR/AED and actively seek new education opportunities that are presented through INVITED partnerships
• Maintain a schedule of availability that is current and update as needed to ensure accuracy
• Maintain a service-oriented environment within the group exercise classroom, through the personal recognition of Members and in providing Members with the safest and most effective regimen in helping them achieve their fitness goals.
• Provide leadership and inspire confidence in the group exercise area, serving as a fitness role model.
• Design class curriculums using current fitness trends and popular formats.
• Regularly update choreography and music playlists.
• Attend continuing education opportunities made available through various partners.
• Complete all class administrative work as required in the operating standards.
• Maintain the classroom equipment in good working condition and restock supplies as needed.
• To connect Members to other Members through ongoing contact with the Members and promotion of club activities. Promote interaction in and out of class settings.
• To create personalized service for Members, including providing towel and water service while Members are exercising.
• To promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies and standards of the club. This includes being in club-approved uniform and nametag.
• Perform close of business functions following guidelines and procedures established by the Club.
• Responsible for seeing that daily assignments are completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (i.e. orderly/organized work areas, straighten/arrange entry area, picking up trash/debris, etc.).
• Assist fellow Employee Partners, Members, and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
• Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.
• Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
• Adhere to all the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
• Ability to communicate effectively with proper grammar.
• Ability to work well under pressure, coordinating multiple tasks at any given time.
• Ability to focus attention on detail.
• Responsible for maintaining good conduct and safe working habits while in all areas, including all exercise areas and equipment are in safe and effective working condition, and assuring that others are acting safely.
• Attendance at Team and individual meetings
• Attendance at daily line-up and participate in club events as requested.
• Wearing a clean and neat uniform that follows Invited and your property uniform standards daily.

WORK EXPERIENCE: Customer service experience. Minimum of one years experience in the fitness or exercise industry required.

EDUCATION: High school diploma, GED, or equivalent required. College Degree in health, fitness, or recreation related field a plus.

Job Types: Full-time, Part-time

Pay: $15.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Work Location: In person

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