OPERATIONS SUPPORT SPECIALIST

PLEASE ENTER THE ADDRESS 2211 RIMLAND DR. SUITE 124, BELLINGHAM, WA. 98226 TO COMPLETE YOUR SUBMISSION. Job Overview Are you a well-rounded US real estate virtual professional with an advanced understanding of CRMs and a great desire to help our clients in a tech-enabled environment? If so, you might be a great fit for our company! We are the newest division of The Ben Kinney Company and we’re looking for a self-starting Operations Support Specialist to advocate for our client’s business through management of all aspects of daily operations in your designated market. The ideal candidate for this position has a can-do attitude, willingness to work alongside the client during business hours, a tireless work ethic, and an insatiable appetite for growth.
Job Responsibilities

• Manage and optimize Brivity CRM to improve the operational activities of the Client based on priorities, including sales pipeline, database clean up, lead qualification & coordination.
• Resolve operational problems within the defined schedules and service level agreements.
• Recommend process improvements to increase operational efficiency and cost-effectiveness.
• Collaborate with cross-functional teams, such as Client’s affiliates, subsidiaries, and vendors, to ensure success of broader strategic initiatives.
• Provide technical assistance to Clients and staff on Brivity CRM.
• Interact with Clients, its customers, subsidiaries, and affiliates to resolve problems and/or provide information.
• Work with data using Google Suite, MS Office Suite, and other data management tools.

Job Qualifications

• Associate or Bachelor’s degree in any field, preferably in business management or administration
• At least 6mos of experience as virtual professional supporting the US real estate market is required, performing one or two of the following functions:
  • Inside Sales Specialist/Appointment Setter/Cold Caller
  • Database management
  • Listing management (listing to contract)
  • Transaction management (contract to close)
  • Social media marketing and management
  • Other administrative support (calendar/email management, accounting/bookkeeping)
• Proficiency with MS Office Suite, Google Suite, and other data management tools
• Detail and quality orientation, motivated by achievements, and collaborative.
• Ability to manage and organize competing demands and a diverse workload.
• A workstation that meets the Company’s technical requirements.

Computer requirements

• Preferred workstation: i3-i7 core processor or equivalent with at least 8 GB RAM with Win 10

We offer a competitive compensation and benefits package that includes a retirement plan, full HMO coverage for you and an eligible dependent, performance-based incentives, and great support for ongoing professional development. You will also benefit from our culture that’s anchored on values such as doing the right thing, seek first to understand, and live life passionately. It is engaging, challenging and absolutely rewarding!


Brivity is a growth-minded company that has experienced massive success in the Real Estate Tech Virtual Professional space.

Recognized as an Inc 5000 ranked company, our technology powers some of the largest real estate businesses in North America.

Though these accolades are awesome, we’re most proud of our team. We know who you surround yourself with everyday matters.

Our team values collaboration, ownership, passion and personal development. With HMO coverage, retirement benefits, annual bonuses, incredibly competitive salaries, career growth and the shortest time to launch with a client in the industry, we are committed to putting the VA first and compensating our virtual professionals better than any other company in the space.

Even with the scale we’ve achieved, we’ve never strayed far from our start-up roots and we’re looking for only the best talent to join our team. “

This is a remote position.