Primary PartnerCare Physicians, a primary care group of over 50 primary care providers is seeking a Front Desk Patient Coordinator to join our practice in Smithtown. Our primary care practices have longstanding relationships with our patients and we are truly their medical home. The Front Desk Patient Coordinator is responsible for ensuring that the complexities of patient care including insurance, finances, preventive care, and quality metrics are all performed in a proactive manner for maximum patient service and provider efficiency.

$500 Sign-On Bonus

As a Front Desk Patient Coordinator, you will:

• Serve as 1st point of contact for patients, greeting and confirming patient information (address, phone, email, insurance)
• Provide administrative support such as keying new information into the practice management software, securing referrals online for the patients, and helping to make appointments with specialists so patients get the care they need
• Scan insurance cards and check patient insurance eligibility, using your critical thinking to resolve issues before the patient is seen
• Maintain and coordinate calendar of patient’s appointments
• Make follow-up calls for doctors to ensure sick patients are properly followed
• Collect patient copays/deductibles and book into the software
• Reconcile cash collected with the software and the "cash drawer"
• Explain insurance coverage and patient responsibilities for services
• Participate as part of the patient primary care team to make sure the patients remember to get all their preventive care such as mammograms, flu shots, colon cancer screening and more!

We require:

• Two+ years of Medical Office administrative experience
• Proficiency with online websites and navigating software
• Experience registering patients and collecting patient copays
• Experience doing referrals and pre-certifications
• Knowledge of insurance and how it works
• Caring spirit that recognizes each patient as an individual
• Strong organizational skills - in healthcare, there is always A LOT going on

Job Type: Full-time

Pay: $18.50 - $21.50 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Primary Care

Schedule:

• Day shift

Application Question(s):

• Are you vaccinated for COVID?
• Why do you want to work on the front lines in a primary care doctor setting?

Experience:

• Medical Office: 3 years (Preferred)
• Collecting copays: 3 years (Preferred)
• Computer skills: 5 years (Preferred)
• Verifying patient insurance: 3 years (Preferred)
• medical referrals and pre-certifications: 2 years (Preferred)

Work Location: One location

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