National Dispatcher Job at Avalon Transportation LLC
Position Description: National Dispatcher
Reports To: Director of Affiliates
Location: LA
Schedule PT: 2:00pm-10:00pm (Sat-Sun- Floater)
Pay: $19.00 - $22.00
Position Overview:
Responsible for daily dispatching of reservations globally.
Responsibilities and Duties:
Ensure that all customers are picked up on-time.
Responsible for knowing the location of all vehicles at all times while dispatching.
Keep dispatch screen updated and coded accurately at all times.
Communicate all changes and details with your chauffeurs, wingman and any other appropriate personnel or customers.
Interact with office staff, managers, clients and chauffeurs to ensure the accommodation of and/ or special requests pertaining to certain jobs.
Take all customer calls that include reservations, changes or cancellations.
Handle customer complaints immediately, courteously and efficiently.
Report any problems with any reservation, by creating an incident report in the specific order in the Santa Cruz program.
Qualifications:
Must be knowledgeable of airports, hotels & entertainment venues.
Must be familiar with a Limousine Dispatching program **Santa Cruz Preferred**.
Excellent customer service skills a must and able to communicate effectively with clients and chauffeurs.
Ability to prioritize and multitask in a busy environment, while still following through and completing all tasks
Computer literate able to update flights, maps, etc.
Ability to work in a fast-paced environment and make quick and precise decisions.
Experience in the limo industry a must.
Ability to make good judgement and decision in handling client’s situation.
Heavy dispatch and customer service experience a huge plus.
Location: 6613 Valjean Ave, Van Nuys, CA 91406
Please Note :
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Reports To: Director of Affiliates
Location: LA
Schedule PT: 2:00pm-10:00pm (Sat-Sun- Floater)
Pay: $19.00 - $22.00
Position Overview:
Responsible for daily dispatching of reservations globally.
Responsibilities and Duties:
Ensure that all customers are picked up on-time.
Responsible for knowing the location of all vehicles at all times while dispatching.
Keep dispatch screen updated and coded accurately at all times.
Communicate all changes and details with your chauffeurs, wingman and any other appropriate personnel or customers.
Interact with office staff, managers, clients and chauffeurs to ensure the accommodation of and/ or special requests pertaining to certain jobs.
Take all customer calls that include reservations, changes or cancellations.
Handle customer complaints immediately, courteously and efficiently.
Report any problems with any reservation, by creating an incident report in the specific order in the Santa Cruz program.
Qualifications:
Must be knowledgeable of airports, hotels & entertainment venues.
Must be familiar with a Limousine Dispatching program **Santa Cruz Preferred**.
Excellent customer service skills a must and able to communicate effectively with clients and chauffeurs.
Ability to prioritize and multitask in a busy environment, while still following through and completing all tasks
Computer literate able to update flights, maps, etc.
Ability to work in a fast-paced environment and make quick and precise decisions.
Experience in the limo industry a must.
Ability to make good judgement and decision in handling client’s situation.
Heavy dispatch and customer service experience a huge plus.
Location: 6613 Valjean Ave, Van Nuys, CA 91406
Please Note :
www.cpscodex.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.cpscodex.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.