Summary:

As a successful Operations Coordinator, you will assist in organizing weekend, spring and summer tournament programming at the world-class facility in Pigeon Forge, TN. The position will play an integral role in scheduling for all core lines of programming, operations of tournaments, assisting in oversight of part-time operations staff, weekend and spring training sales, along with a wide variety of related duties and activities. This individual will be responsible for ensuring quality control surrounding all baseball/softball activities and to ensure our tournaments exceed expectations.

Responsibilities:

As our Operations Coordinator, you will:

• Monitor and evaluate all schedule requests made by teams for tournaments
• Produce tournament schedules for approval by the Baseball Operations Manager
• Serve as on-site supervisor for weekend, spring training, and summer weeklong tournaments
• Oversee facility First Aid operations in terms of inventory and staffing levels
• Closely monitor all baseball operations related inventory
• Work closely with umpire assigners on related tournament needs and scheduling
• Assist in weekend tournament and spring training sales efforts under the General Manager
• Assist as camps and clinics instructor and coordinator as necessary
• Ensure that sponsorship activities related to tournament play are executed
• Assist in facilities operations, food and beverage, retail operations as needed

Qualifications:

We require:

• Bachelor’s Degree
• 1-2 years of experience working in sports business/operations or related field
• Solid understanding of youth baseball and tournament operations
• Strong written and oral communication skills
• Strong interpersonal skills
• Positive approach to learning
• Strong work ethic
• Good planning, directing, and organizational skills
• Excellent customer service orientation to respond to needs of parents or coaches
• Ability to work in a team environment
• Ability to supervise others
• Ability to work long extended hours and weekend/holidays as needed

We prefer:

• Bachelor’s degree in sports- or business-related field such as Sports Marketing, Management, or Instruction
• Former collegiate or professional baseball and/or softball experience
• Proven track record of leadership in a professional environment
• Sound knowledge of the game of baseball/softball and tournament operations
• Willingness to take on special projects and roles based on the needs of the company

Special Physical Requirements/Working Conditions:

• Routinely required to work extended hours as dictated by business needs
• Physical ability to accomplish all tasks
• Routinely lift or move up to 50 pounds at least 20% of the time
• Routinely exposed to extreme hot/cold weather conditions, and dust/particles