*Now offering 4/10 schedules for certain positions*

Full-Time Order Completion Specialist

Zynex is seeking the best Order Completion Specialist in the state to join our team. If you are looking to join an amazing company that is passionate about making a difference in our patient’s lives, then Zynex is the place for you.

An Order Completion Specialist will verify patient orders and facilitate the completion of each order as quickly as possible by obtaining necessary documentation from clinics and prescribers.

Since 1996, Zynex has led the industry of safe, effective pain management for patients in pain. We are passionate about combatting the opiate crisis using our premium medical devices and providing patients a non-opioid, side-effect-free solution for their pain.

Zynex Offers Exceptional Benefits (Full-Time Roles):

• Premium starting pay (starting $21/hour).
• Health, dental, & vision insurance.
• 401k with company contribution.
• 8 paid holidays + up to 2 additional floating holidays (1 every 6 months).
• 3 weeks Paid Time Off (PTO) for sick or vacation time; increases to 4 weeks after 2 years with the company
• Annual LinkedIn Learning subscription to facilitate employee skill and competency development.
• Health & wellness bonus up to $50/month.
• Frequent opportunities for role transitions and advancements.
• Weekly employee appreciation activities/perks.
• Up to $75/month reimbursement for community volunteer hours.
• Employee product discounts.

Essential Job Duties & Responsibilities:

• Work incomplete file list from ZOTs and ZBS daily.
• Work every patient file that you are in to the fullest to ensure order completion occurs as quickly as possible.
• Obtain information needed from clinics and prescribers in order to bill insurance.
• Answer all incoming calls and emails from Territory Managers about Incomplete Orders daily.
• Maintain 24 hour turn around to the Incompletes and Sales Support email boxes.
• Make professional calls to clinics or prescribers to complete orders.
• Communicate with Regional Management Support Team to ensure RSMs and TMs receive 5-star support on all files, all calls, all interactions.
• Verify whether information on orders appears incorrect, incomplete, or unreadable.
• Save all order information received in an orderly fashion and access order information timely.
• Manage all received patient documents for storage (Dropbox or ZBS file) and processing purposes, including scanning, and converting files into PDFs.

Education Requirements:

• High School Diploma or equivalent; college education beneficial.

Zynex Medical is an Equal Opportunity/Affirmative Action employer