Order Expeditor RMVI, 1st Shift Job at Wilton
Wilton’s Journey So Far
Wilton is a heritage US brand with a 90-year history in baking and decorating. After fifteen years of private equity ownership, the company was acquired by Dr. Oetker (family owned German conglomerate) as an expansion into the US market. Eighteen months after the acquisition, Dr. Oetker and the new leadership are looking to define the future of Wilton brands to become the most important, influential and successful cake and dessert brand in the USA. Learn more about Wilton at http://www.wilton.com.
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The Order Expediter will research all open orders resulting from open parcels and bring closure to these orders so load builds may be ship confirmed within a 24 to 48 hour time period.
Essential Responsibilities:
- Determine open orders/parcels utilizing Log Pro, Plans of the Day and daily generated reports.
- Physically investigate and locate missing parcels to close out plans.
- Interface by communicating effectively with DC Managers, Floor Supervisors, stock handlers and order processing personnel to expedite and resolve missing parcels, as necessary.
- Research the Internet for parcels that have assigned tracking numbers but have not been dock confirmed. Perform dock confirmations as research warrants on these parcels.
- Verify order counts in Shipping when and if there are carton count discrepancies with the shipment and determine what parcels are missing in order to close plans.
- Lend support to Pick Pack and processing bulk picks during periods of expediting inactivity.
- Assist with Holds.
- Back up the Group Leader for Pick Pack when the need arises.
- Investigate all open transactions going to forward pick and mail order to ensure replenishment is confirmed into the bin and does not exceed three days. Constant follow-up is necessary. Communicate issues with open transactions to inventory personnel.
Education and Experience:
- High School Graduate/Diploma. (2 years of college preferred or equivalent experience)
- 3 years in warehouse environment
- Must have experience in a daily order fulfillment and receiving/shipping environment.
- Experience in directing people.
- Good safety practice - record
Knowledge, Skills, and Abilities:
- Requires good judgment and decision-making ability in a fast-paced environment
- Log Pro computer knowledge and proficiency; RF knowledge; SAP knowledge preferred
- Must be focused and detailed oriented
- Familiarity with FIFO/Lot codes is a plus
- Participation in working overtime is required
- Flexibility in working in all DC’s when needed, to accommodate business needs
Physical Demands/Work Requirements:
- Ability to lift 50 - 70lbs, and heavier product with assistance or with proper equipment
- Ability to move, push, pull product as needed
- Ability to work in varying temperatures in the distribution center environment as well shipping yards, dock ramps, outside elements, etc.
- Ability to stand, walk, bend, kneel 100% of the workday
Wilton Brands LLC is an equal employment opportunity employer. We attract and retain the best qualified people without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, individuals with disability or veteran status as provided by law. Wilton Brands LLC is an Equal Employment Opportunity Employer/Disability/Veteran.
If you need accommodation to access the information provided on our website, please contact us at 630-810-2416 or send an e-mail to: careers@wilton.com We will be happy to help you!
On behalf of all of us at Wilton Brands, we hope this update finds you well during these unprecedented times. As an iconic brand, our top priorities remain keeping our associates healthy and ensuring our ability to serve our retailers and customers. Our recruitment efforts will continue and be conducted in ways that safeguard both the health of our associates and candidates. We hope that you, your family, and your friends stay safe and healthy.
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