Restaurant Supervisor
The Restaurant Supervisor will assist in facilitating the operation of Earl’s in downtown Winston Salem. It will be incumbent upon the Restaurant Supervisor to foster a fun/energetic atmosphere with an emphasis on customer service. The
supervisor will be responsible for coordinating day-to-day restaurant management operations, delivering superior food and beverage service and maximizing customer satisfaction, as well as responding efficiently and accurately to restaurant guests.

Relationships:

• Communicates, coordinates, and cooperates with all team members.
• Interacts with the restaurant guests, suppliers, job applicants, and other members of the local community as needed.

Duties & Responsibilities:

• Oversees the day-to-day operation of the restaurant to drive revenue and achieve the optimum profit and ensure the highest quality of service possible.
• Provide direction to staff, overseeing the dining room to be sure there is a balance of seating capacity.
• Delegate staff schedule
• Communicate and work closely with the Back of House team.
• Builds relationships with the restaurant guests and provide customer support by resolving their complaints efficiently and effectively.
• Supervises and directs the prompt, efficient, and courteous service to all guests.
• Maintain high standards of quality, hygiene, health and safety for all employees and guests.
• Ensures that proper cash handling procedures are followed.
• Implements cost control procedures in order to maximize profitability.
• Controls and analyzes on an on-going basis the level of sales, costs, quality and presentation of food and beverage products, service standards, guest satisfaction, condition and cleanliness of the restaurant and its equipment.
• Conducts training when needed.
• Conducts daily briefings and participates in other meetings as needed to obtain optimal results.
• Keeps aware of trends, systems, practices, and equipment related to the hospitality industry through literature, exhibitions, and fairs as well as site visits.
• Performs related duties and special projects as needed.
• Appraise staff performance and provide feedback to improve productivity.
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it

Requirements

• Proven work experience as a Restaurant Manager, Hospitality Manager or similar role
• Proven customer service experience in a full service restaurant establishment

Job Type: Full-time

Pay: From $52,000.00 per year

Shift:

• 10 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
All team members required to wear face coverings

Education:

• Bachelor's (Preferred)

Experience:

• Restaurant Experience: 4 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

Please Note :
www.cpscodex.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.cpscodex.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.