Specialist III - One-Stop Center Specialist Job at Sam Houston State University
Posting Information
This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.
Requisition
202200489S
Title
Specialist III - One-Stop Center Specialist
FLSA status
Non-Exempt
Hiring Salary
This position is a pay grade 11. Please see Pay Grade Table at:
https://pa-hrsuite-production.s3.amazonaws.com/116/docs/550174.pdf
Occupational Category
Technical/Para-Professional
Department
One-Stop Center
Division
Division of Enrollment Success
Open Date
12/06/2022
Open Until Filled
Yes
Educational and Experience Requirement
Associates Degree in related field. Three years related experience or experience in a related field. Certifications may be required. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Nature & Purpose of Position
Performs advanced specialist duties for the One-Stop Center requiring subject-matter knowledge of departmental processes and operations across multiple Enrollment Success departments.
Primary Responsibilities
Provides phone, chat, email, and/or in-person support and appointment scheduling regarding specific Enrollment Success objectives, programs, and processes. Responds to general enrollment and resource questions. Guides students, departments, and staff in accessing information representing multiple Enrollment Success departments and processes Receives and scans documents for multiple departments including transcripts, financial aid documents, and more. Demonstrates knowledge about and champion the onboarding processes for new students and re-enrollment for current students. Participates in structured outreach for various enrollment success initiatives Perform administrative duties associated with the position including, but not limited to, regular reporting of data, upkeep stations, and other support. Attends and participates in all required training workshops provided in student services and college transition. Prepares, reviews, revises, and distributes official university documents and correspondence. Assists in developing policies and interpret policies and procedures. May be responsible for planning, directing, supervising, and participating in special projects. Performs other related duties as assigned.
Other Specifications
Requires a general knowledge of standard office functions. Requires good knowledge of procedures and practices. Must be able to use standard office software. Must be able to apply policies and procedures and solve routine problems of a repetitive nature.
Full Time Part Time
Full Time
Position Number
Quicklink
https://shsu.peopleadmin.com/postings/33436
EEO Statement
EEO Statement
Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.
Annual Security and Fire Safety Report
Annual Security and Fire Safety Report
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