Tile and Wood Flooring Manager Job at Earth Elements Design Center

Earth Elements Design Center Park City, UT 84098

About Earth Elements

Earth Elements is a Project Management, Product Specialist, Procurement & Logistics Company for the high end luxury residential home market, serving clients nationally. Specializing in Interior Finishes: Appliances, Cabinetry, Doors & Door Hardware, Plumbing, Lighting, Tile, Stone & Wood Flooring.

We currently have over 200 staff and 4 physical locations throughout the North-West Region however our business is now rapidly expanding through our state-of-the-art Project Management Platform.

This is an excellent opportunity for the successful applicant to join this fast-growing company.

Head Office: Bozeman, Gallatin Gateway MT. India Support Team: Hyderabad, India.

Showrooms: Gallatin Gateway, MT - Jackson Hole, WY - Park City, UT .

Tile and Wood Flooring Manager

Job Summary

This position is for the Earth Elements Park City Showroom.

The Tile and Wood Flooring Manager develops, maintains, and interacts with a broad scope of new and existing customers and clientele within the department to increase sales of products and services. This position performs activities associated with selling, ordering and overall management of a specialized department that requires knowledge of a specialized nature.

Essential Job Functions

Every effort has been made to make the job description as complete as possible. However, it in no way states or implies that these are the only duties that will be required to be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position.

  • Ensure that each client receives outstanding service by providing a client friendly environment which includes greeting and acknowledging clients, maintaining outstanding standards, solid product knowledge and all other components of customer service.
  • Provide product knowledge to customers through the features, values, and benefits of each product
  • Showroom product knowledge & ability to assist other department colleagues to provide additional items or services for customers
  • Recommends campaigns based on divisional product to the sales development team
  • Identifying leads, managing prospects, and acquiring new business
  • Assist homeowner and/or trade with design needs based on the individual project products and required application
  • Complete scheduled and cold call prospecting activities to establish first and follow-up appointments with customer decision makers
  • Participates in daily, weekly, monthly, and annual planning processes as appropriate
  • Oversight of divisional organization and display, to ensure product circulation and analyzing displays to include new or popular products are present in coordination with the product team and showroom manager
  • Reviewing and analyzing trends to make recommendations to the product team
  • Manages client relations with builders, designers, and architects for the division
  • Understanding/reading architectural plans
  • Creating estimates for materials and install & meeting bid deadlines; completing Take-Offs via EE Platform
  • Tracking and maintaining job opportunities via Salesforce
  • Using Computer Programs to include: Outlook, Salesforce, and other programs specified to each department
  • Maintaining up-to-date knowledge of current trends, markets, and product lines
  • Following up with customers for A/R
  • Working closely with accounting and informing accounting on status of projects for correct invoicing
  • Participating in local activities as required (i.e. Home Show, Parade of Homes, others)
  • Participating in own professional development
  • Other duties as assigned by management
  • Maintains a safe work environment and notifies the appropriate parties of any safety or maintenance issues that need to be addressed
  • Notifies the HR Manager of any work-related incidences to ensure that proper safety procedures are followed

Additional Job Functions

  • Participating in opening and closing procedures to include use of the alarm system
  • Answering phones and directing calls appropriately
  • Ordering and labeling samples
  • Keeping showroom and sample towers organized
  • Performs related duties as required

Competencies

  • Communication Proficiency
  • Results driving
  • Organizational Skills
  • Initiative/Self starter
  • Customer/Client Focus
  • Technical Capacity
  • Multi-Tasking

Supervisory Responsibility

This position has no direct supervisory responsibilities but does serve as a coach and mentor for new Product Specialists within the department.

Work Environment

This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, etc. Primarily inside in well-lighted, well-ventilated areas, but can at times be outside in external environments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is a sedentary role; however, lifting of approximately 25 pounds with occasional lifting of small objects and samples; sitting, standing, walking, talking, hearing, and finger dexterity.

Position Type/Expected Hours of Work

This is a full-time position. Hours of work are Monday through Friday; 9:00 a.m. to 5:00 p.m., 40 hours per week. Overtime may be requested occasionally.

Travel

Travel is primarily local, up to 1 hour driving distance during the business day, although some out-of-the-area and overnight travel may be expected. Must have reliable transportation and a clean driving record, per insurance eligibility requirements.

Qualifications

  • A high school diploma or equivalent is required, bachelor’s degree in Business, Marketing or Design preferred
  • Minimum of 2 years’ sales experience, required
  • Experience within the building, design, or architecture industry preferred
  • Knowledge of product areas and lines, preferred
  • Must be proficient in Math and English
  • Clean driving record, able to meet insurability qualifications

Benefits

  • Competitive compensation
  • Generous Paid Time Off
  • Competitive Health insurance (Medical, Dental and Vision), along with access to wellness perks, and Telemedicine
  • Dental, Vision, Short Term Disability, Health Savings Account, and Life Insurance
  • Employee Assistance Program
  • 401k retirement plan
  • Paid holidays
  • Paid maternity leave benefits
  • Flexible work environment

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