Virtual Patient Safety Observer

Johnson City, NY

Shift: Varies-Days, Evening, or Night shift available
Hours per week: 32
Salary range: $15.00 - $17.68/hour, depending on experience

United Health Services is seeking a Virtual Patient Safety Observer to join our Wilson Clinical Resources Team in Johnson City, NY. This is a benefits-eligible position.

Virtual Patient Safety Observer Overview

Under the supervision of an RN, the Virtual Patient Safety Observer is responsible for the observation of the patient to promote and protect the patient’s safety. The Virtual Patient Safety Observer identifies safety concerns, documents safety-related observations, and communicates information regarding the patient’s safety to the nursing staff. The Virtual Safety Observer intervenes when there is a potential or actual threat to the patient’s safety.

UHS Wilson Medical Center is a 280-bed hospital and Level II Trauma Center. In this position, you’ll serve a medical facility that is a regional leader in cardiac surgery, neurosurgery and neurosciences, cancer care, maternity, and high-risk obstetrics, neonatal intensive care, blood disorder treatment, and physical therapy and rehabilitation. Wilson is a bustling hospital and is a 24-hour designated stroke and chest pain center.

Virtual Patient Safety Observer Key Responsibilities and Expectations

• Provides continuous observation and surveillance of assigned patients.
• Demonstrates understanding and proficiency in the use of the Patient Safety Observation System application
• Provides prompt notification of appropriate clinical staff if a patient requires assistance. Summons the nursing staff if the patient requires assistance by the communication device and/or Staff-Assist Alert Alarm
• Demonstrates knowledge and skill necessary to provide appropriate care to patient population requiring video monitoring
• Participates in the collaborative identification and reporting of patient safety issues. Monitors for and maintains patient environmental safety. Notifies clinical staff of potential safety hazards
• Wears headset at all times and verbally redirects patient using the digital 2-way audio feature. Remains engaged with patients continuously during shift
• Participates in reporting with monitor staff when arriving for shifts, and upon completion of shift. Reviews pertinent information and behaviors
• Knowledgeable and supportive of patient and institutional confidentiality and related hospital policies
• Documents patient activity and PSO interventions per facility protocol
• Provides one-on-one companionship/supervision with patients
• Demonstrate commitment to organizational Values of Compassion, Trust, Respect, Teamwork, and Innovation

Position Qualifications

Minimum:

• BLS (CPR)

Preferred:

• High School Diploma or equivalent

Employee Benefits at United Health Services

When you work at United Health Services, you become part of our family. We’re proud to offer competitive benefits and compensation to our employees who make an impact every day.

• Health, dental, and vision insurance
• Voluntary benefits, including cancer, pet, and life insurance
• 403(b) retirement plan with company match model
• Immediate accrual of paid time off
• Wellness program rewards and insurance discounts
• Employee Assistant Program (EAP) counseling and concierge services
• Free, extensive online training through HealthStream

About United Health Services

United Health Services is a not-for-profit healthcare system serving more than 500,000 people in Upstate New York’s Southern Tier region. We offer integrated healthcare services across 60 locations, including four hospitals, three walk-in centers, and 22 primary care offices, in addition to home care services and senior living facilities. The United Health Services system employs more than 6,300 people and comprises 600+ providers who are all committed to providing and supporting the delivery of exceptional patient care.

United Health Services employees and providers are “LOVED!” This means we’re Living Our Values Every Day. Here, you’ll join a team that is dedicated to values-based, coordinated patient care. Every day, we outwardly live our Values of Compassion, Trust, Respect, Teamwork, and Innovation.

About New York’s Southern Tier

As an employee of United Health Services, you’ll call the Southern Tier, or more specifically, the Greater Binghamton area, home. Known for entertainment and restaurants, craft brews, outdoor experiences, minor-league sports, family-friendly events, and a keenness for local history (like our connection to the Twilight Zone and our six antique carousels), Greater Binghamton offers something for everyone. We’re a short drive away from the Finger Lakes region in Central New York, three hours from New York City, and just shy of four hours from Niagara Falls, Canada.

United Health Services in an Equal Opportunity Employer.

United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.

Job Type: Part-time

Pay: $15.00 - $17.68 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Night shift

Ability to commute/relocate:

• Johnson City, NY: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

License/Certification:

• BLS Certification (Required)

Work Location: One location

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