A fish hobbyist dream job!

Join the fun and growing team at Live Aquaria! We recently celebrated our 20th Anniversary, providing customers an online destination for all aquatic things. We offer the highest quality aquatic life and aquarium supplies at one convenient online location.

We are looking for a Call Center Agent who are eager to learn new things, have a strong passion towards pets and aquatic life, but most importantly, who will be able to deliver world class customer service.

** Competitive Pay, Benefits and Great Company Perks!

CALL CENTER AGENT

Job Responsibilities:

· Obtains client information by answering telephone calls; interviewing clients; verifying information.

· Determines eligibility by comparing client information to requirements.

· Establishes policies by entering client information, confirming pricing.

· Informs clients by explaining procedures; answering questions; providing information.

· Maintains communication equipment by reporting problems.

· Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.

· Updates job knowledge by studying new product descriptions; participating in educational opportunities.

· Accomplishes sales and organization mission by completing related results as needed.

Call Center Agent Qualifications / Skills:

· Verbal communication

· Phone skills

· Listening

· Data entry skills

· People skills

· Informing

· Customer focus

· Customer service

· Attention to detail

· Professionalism

· Multi-tasking

Education, Experience, and Licensing Requirements:

· University/college degree is an asset.

· Previous customer service experience, especially in Aquarium Industry, preferred.

Job Type: Full-time

Pay: $13.00 per hour

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Rhinelander, WI 54501: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Sales: 1 year (Preferred)

Work Location: One location

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