Since opening our doors over 80 years ago, homeowners in the Rochester area have trusted John Betlem with all of their heating, air conditioning, and electrical needs. We have a commitment to our customers and our employees to offer the highest quality services and products in the industry because we want to exceed all expectations. We are currently seeking HVAC Service technicians to not only join our team but be a part of our family and make a difference together as we are growing! We are advocates for professionalism in the skilled trades and even have our training program to provide the training to ensure your success and grow your earning power. If you're a collaborative and hardworking individual who is searching for a long-term career with an established company that helps to shape and grow your future, APPLY today!

Our top-notch warranty and adherence to our company values of Honesty/Integrity, 100% Satisfaction, Willingness, and a Positive Attitude, are only made possible due to our earnest, hard-working employees. By offering in-house training, competitive pay, stellar benefits, and a supportive work environment, we know how to attract and retain the best!

Pay Range: $18.00 - $35.00 hourly + up to $5,000 Sign on bonus DOE

Responsibilities:

• Troubleshoot, diagnose, and repair various residential HVAC Systems: Boilers, Furnaces, Air Conditioners, Heat Pumps, Ductless, Air Purification, and Humidifiers
• Perform all service, maintenances, and warranty calls including performing “on-call” service
• Diagnose and repair of electronic, mechanical, and electrical components of heating and cooling systems.
• Install, repair, and maintain commercial and residential systems
• Respond to, diagnose, and resolve plumbing emergencies
• Establish customer rapport and educate customers on products and services.
• Discuss and assist in determining repair and replacement options with clients for their heating and cooling needs.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Be professional and knowledgeable to gain new referrals and repeat business.
• Work alongside Customer Service Representatives and dispatch team members.
• Perform preventative maintenance to increase the longevity of any HVAC system.
• Maintain a clean, organized job site and well inventoried truck.
• Participate in company-provided training opportunities and department meetings.
• Assist in training and mentoring apprentices to grow within their field.
• Be accurate and timely with invoices, timecards, and option sheets.

Requirements:

• Minimum of 3 years of Residential HVAC experience (EPA & NATE Certification is plus).
• Excellent communication and interpersonal skills.
• Must have a valid Driver’s License, possess and maintain a satisfactory driving record.
• Must have and maintain hand tools of the trade.
• Must be able to multitask and work independently as well as contribute to the overall success of the team.
• Highly organized and detail oriented with exceptional follow- through ability.
• Highly motivated, self-starter who is flexible and has a positive attitude.
• Basic computer skills are required.

John Betlem Perks & Benefits:

• Affordable Medical, Dental and Vision plans
• Supplemental insurance
• Referral Bonus'
• 401K with company match
• Short- and Long-Term Disability Plans Available
• Life Insurance Policy Free to Employees
• Paid Holidays
• Paid Time Off & Vacation
• Fully stocked company vehicle
• Equipment, uniforms, and fully stocked vehicle
• Service Calls in your area
• Family oriented
• Growth opportunities/promote from within

John Betlem Heating, Cooling and Electric is looking for passionate, hardworking, career driven HVAC professionals with a customer focus mentality. We are a family-owned residential and light commercial Heating, Air Conditioning, Electrical, and Insulation/Home Performance contractor located in Rochester, New York. We have been serving the Rochester area for over 80 years with our professional Service/Install/Electrical/Insulation technicians who are passionate and dedicated to achieving the ultimate customer satisfaction!

John Betlem Heating, Cooling and Electric is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.