• Works closely with the Parking Services Facilities Manager, AM Facilities Assistant and the entire Parking Services’ team to ensure a safe and efficient parking operation, through a commitment to the highest standards of customer service.

• Responsible for walk-through inspections of parking facilities and lots to guarantee timely attention and corrective actions are performed related to safety, equipment functionality and cleanliness.

• Submits documented findings to the Parking Services Facilities Manager on a daily basis.

• Performs routine repairs and maintenance as needed.

• Supports the UOS emergency response team during evening and weekend incidents.

• Inspects all parking garages and lots on a rolling schedule to ensure safe and reliable parking for the Harvard community. Documents all issues related to such inspections on the facilities checklist and submits them to the Parking Services Facilities Manager daily.

• Performs preventative maintenance, routine and emergency repairs to all parking facilities and systems including: mechanical gate arms, overhead doors, lighting, paving, striping, plumbing, drains, fences, signage, card readers, intercoms, emergency phones and landscaping.

• Responds to parking-related emergencies in the field and supports the emergency response team. Contacts Parking Facilities Manager directly to report incidents.

• Inspects weekly and seasonal cleaning of all lots and garages.

• Monitors removal of snow and ice from garages, lots and driveways to ensure safe and continuos accessibility during storms.

• Works with the Parking Facilities Manager to communicate with University service providers, such as FMO and outside contractors/vendors to ensure timely completion of repairs and maintenance.

• Works closely with the evening and weekend Parking Supervisors and Monitor II’s to ensure timely response to service issues.

• Completes certification process of Harvard’s revenue and access control equipment.

• Completes safety training requirements.

• Responsible for maintaining ongoing lighting and bulb replacement surveys.

• Prepares equipment and signage for University events such as commencement, student moving days and football games.

• Responsible for the inventory of traffic control supplies and parking equipment.

• Works some overtime as needed to respond to facility repairs and to support major University events.

• Performs special project work and related duties as required.

• High school graduate or equivalency required with five or more years of facilities experience and/or equipment training preferred.

• Demonstrated ability to work with access control equipment.

• Must have excellent communication and interpersonal skills and the ability to work effectively and independently in a fast-paced environment.

• Ability to cultivate positive relationships with faculty, staff and students is essential.

• Previous parking experience is preferred.

• Experience in a college or university setting is a plus.

Special Requirements:

• Will be required to wear a uniform provided by the employer.

Emergency Status Designation:

• Critical Operations Personnel

Valid driver’s license required.

• Must be able to perform physically demanding work outdoors in all types of weather.

• Frequent climbing, bending, stooping and reaching, occasional work in restricted spaces and carrying/transporting heavy loads up to 50 lbs.

Harvard University continues to place the highest priority on the health, safety, and well-being of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Harvard University Health Services employees and other healthcare individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website.

About Campus Services

Campus Services is a multi-department organization within Harvard’s Central Administration providing a wide range of non-academic services to the University community. We employ more than 1,600 employees, 66% of which are front-line service and trades workers. Our workforce is also quite diverse, with employees representing 20+ countries.

We service the university by supporting Campus Operations, supporting international students and programs, bringing the Harvard Community together and our Campus Services shared services.
Learn more about Campus Services at: www.campusservices.harvard.edu

Total Rewards:

Harvard’s Total Rewards Program is designed to attract, retain, and reward the performance of talented employees. Comprehensive benefits, generous paid time-off, access to education and professional development, and a vibrant campus with abundant cultural and recreational opportunities create a competitive and compelling total rewards package. As a Harvard staff member, you enjoy many perks that come with working for one of the top employers in Massachusetts. To learn more about Harvard’s Total Rewards program visit our page: https://hr.harvard.edu/totalrewards

Accessibility:

Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please contact our University Disability Resources Department at: https://accessibility.harvard.edu/

Tuesday - Saturday
3:00 PM - 11:30 PM

Harvard University Central Administration’s commitment to Diversity, Inclusion and Belonging is rooted in our belief in drawing on the widest possible pool of talent to unify excellence and diversity. Our community strives to uphold these beliefs by honoring the rights, differences, and dignity of others and embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values. We aim to foster a campus culture where everyone can thrive, a key to which is ensuring that each of us experiences a profound sense of inclusion and belonging. For more information, visit our page: https://hr.harvard.edu/diversity-inclusion-belonging