Service Advisor Job at Champion Chevrolet Buick GMC
SERVICE ADVISOR
We have an immediate opening for a experienced Service Advisor. We have an extremely busy service department with a high percentage of customer pay repair orders. This is a great opportunity for the right candidate to establish a great customer base and have a very lucrative career. We have a fantastic pay plan that covers all the bases. We just need to find the right Service Advisor. The opportunity to make big money is here. Our service business continues to grow. Please don't hesitate to call Karen or Fred if you have any questions at all about the position.
What we Offer:
- Full Benefits
- Bonuses
- Employee appreciation events
- Employee purchase programs
- Team building employee functions
- Company lunch every Saturday
- Lucrative volume bonus
- Competitive Pay Structure
- Long term Career Options
- Family environment
Responsibilities:
- Greets customers promptly
- Obtains customer and vehicle information
- Clearly reports all vehicle symptoms as described by the customer
- Determines and recommends needed maintenance base on age, mileage, and vehicle history
- Prepares complete and accurate estimate of cost for labor and parts
- Establishes follow-up time
- Monitors the progress of each vehicle throughout the day, updating customers frequently
- Verifies that final invoice reconciles with work performed on the repair order
- Explains all completed work and charges to customers
Qualifications:
- Minimum 1 year experience in a service advisory role preferred
- Knowledge of automobiles
- Positive attitude
- High volume mentality
- CSI focused
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